Welcome to the User Agreement for Doctorstore.in. The Doctorstore service and website
(collectively, "Doctorstore" or "the Service") are operated by DKT Healthcare India Pvt. Ltd. and its
corporate affiliates (collectively, "us", "we" or "the Company"). This Agreement describes the
terms on which you may access, and use our services. By accessing or using our web site ("Site"),
you (the "User") signify that you have read, understood and agree to be bound by these Terms of
deemed to confer any third-party rights or benefits. If you do not agree to be bound by the terms
of this Agreement, you may not use or access our services. We reserve the right to modify this
Agreement at any time, and without prior notice, by posting the amended terms on this Site. Your
continued use of the Site indicates your acceptance of the amended Agreement.
All delivery services require a signature upon delivery. This acts as proof of delivery to your
entered shipping address. Any adult signature at the shipping address will act as legal delivery
All images of products are purely for illustration only, and do not form part of the description of
the product. * DKT Healthcare India Pvt. Ltd. cannot accept any responsibility for any difference
between the image on the website and the actual appearance of the product.
You affirm that you are a registered medical practioner, and are fully able and competent to enter
into the terms, conditions, obligations, affirmations, representations, and warranties set forth in
this Agreement, and to abide by and comply with this Agreement. You are ordering products for
your own clinical consumption and not for resale of any kind. If any products that are used for
medical termination of pregnancy are ordered, you confirm that it will be used in a premises which
is registered with the local government body for medical termination of pregnancy.
In consideration of your use of the Site, you agree to (a) provide accurate, current and complete
information about you as may be prompted by any registration forms on the Site ("Registration
Details"); (b) maintain and promptly update the Registration Details, and any other information
you provide to Company, to keep it accurate, current and complete; and (c) you are responsible
for maintaining the confidentiality of your password and account, and are fully responsible for all
activities that occur using your password or account with or without your knowledge.
Content on the Website is provided to you AS IS for your information and personal use only and
may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold,
licensed, or otherwise exploited for any other purposes whatsoever without the prior written
consent of Doctorstore.
Doctorstore is not responsible for the conduct of its users. Therefore, in using Doctorstore you
represent, warrant and agree that no materials of any kind submitted through your account or
otherwise posted, transmitted, or shared by you on or through the Service will violate or infringe
upon the rights of any third party, including copyright, trademark, privacy, publicity or other
personal or proprietary rights; or contain libelous, defamatory or otherwise unlawful material.
In addition, you agree not to use the Service or the Site to:
Post any content or initiate communications which are unlawful, libelous, abusive, obscene,
discriminatory, invasive of privacy or publicity rights, hateful, or racially, ethnically or otherwise
Use the Service or the Site in any unlawful manner or in any other manner that could damage,
disable, overburden or impair the Site.
Use automated scripts to collect information from or otherwise interact with the Service or the
Upload, post, transmit, share, store or otherwise make publicly available on the Site any private
information of any third party, including, without limitation, addresses, phone numbers, email
addresses, Social Security numbers and credit card numbers.
All the content on the Site and available through the Service, including but not limited to designs,
text, graphics, pictures, video, information, applications, software, music, sound and other files,
and their selection and arrangement (the "Site Content"), are the proprietary property of the
Company, its users or its licensors with all rights reserved. No Site Content may be modified,
copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted,
or sold in any form or by any means, in whole or in part, without the Company's prior written
permission, except that the foregoing does not apply to your own User Content (as defined below)
that you legally post on the Site. Provided that you are eligible for use of the Site, you are granted
a limited license to access and use the Site and the Site Content and to download or print a copy
of any portion of the Site Content to which you have properly gained access, provided that you
keep all copyright or other proprietary notices intact. Except for your own User Content, you may
not upload or republish Site Content on any Internet, Intranet or Extranet site or incorporate the
information in any other database or compilation, and any other use of the Site Content is strictly
prohibited. Such license is subject to this Agreement, and does not include use of any data mining,
robots or similar data gathering or extraction methods. Any use of the Site, or the Site Content
other than as specifically authorized herein, without the prior written permission of Company, is
strictly prohibited and will terminate the license granted herein. Such unauthorized use may also
violate applicable laws including without limitation copyright and trademark laws, and the
applicable communications regulations and statutes. Unless explicitly stated herein, nothing in this
Agreement shall be construed as conferring any license to intellectual property rights, whether by
estoppels, implication or otherwise. This license is revocable at any time without notice, and with
or without cause.
You assume all risks that the site, applications, and related information are suitable or accurate for your needs and will be uninterrupted, timely, secure or error-free. Any applications downloaded or otherwise obtained through the site are at your own discretion and risk and you are solely responsible for any damage to your computer or loss of data. By viewing this site, reading comments by other users or accessing applications and services related to this site you may be exposed to rude, crude, indecent, or other offensive language or references. You agree that we shall not be responsible for any loss or damage of any sort relating to your dealings with any third party advertiser or content provider on the site.
Returns and Replacements are accepted within 7 days from the delivery of items. Items to be
returned or replaced must be in resalable conditions and contain the original packing material,
manuals and blank warranty cards. Credit will not be granted for items unsuitable for resale.
Returned items are subject to inspection. In case of return of any item the amount will be adjusted
in the next order. Any product that is damaged in transit and is rejected by you without accepting
delivery from the courier is eligible for a 100% refund of the sale price of the product.
Due to health, hygienic and safety reasons, products which relate to personal hygiene and self
care are non-returnable. Products that come in contact with the body cannot be returned - they
are single use patient items. No hygiene product can be returned if the package has been opened
as per our policy.
Orders by Customer are subject to acceptance by DKT Healthcare India Pvt. Ltd. as per the availability
of the product. Placement of order by Customer will constitute acceptance of terms and conditions
listed on Website. No terms and conditions appearing in Customer’s order that are in variance with
or contrary to these term and conditions shall be binding upon Doctorstore unless specifically
agreed to in a writing signed by Doctorstore.
Invoices will be dated as of the date of the shipment, and unless otherwise agreed in writing, are
payable on an open account immediately at the time of order or at the time of delivery of items as
per the payment option chosen by the Customer. All payments shall be made in Indian Rupees and
may be made by cash on delivery, credit or debit card. Doctorstore may suspend shipment of
Products to Customers whose previous dues are unpaid, at no liability to Doctorstore. Due to
manufacturers’ price increases or decreases or other events outside of Doctorstore’s reasonable
control, pricing is subject to change without prior notification. Prices are all inclusive of taxes
Special offers, coupons or discounts can only be applied at time of order and may not be applied to
any previous order. Prices and products are subject to change without notice.
We will provide the shipment booking no. and the website address of the courier company from
there you can track your order in their track your order page.
The Site contains (or you may be sent through the Site or the Service) links to other web sites
("Third Party Sites") as well as articles, photographs, text, graphics, pictures, designs,
presentations, music, sound, video, information, applications, software and other content or items
belonging to or originating from third parties (the "Third Party Applications, Software or Content").
Such Third Party Sites or Third Party Applications, Software or Content are not investigated,
monitored or checked for accuracy, appropriateness, or completeness by us, and we are not
responsible for any Third Party Sites accessed through the Site or any Third Party Applications,
Software or Content posted on, available through or installed from the Site, including without
limitation the content, accuracy, offensiveness, opinions, reliability, privacy practices or other
policies of or contained in the Third Party Sites or the Third Party Applications, Software or
Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any
Third Party Applications, Software or Content does not imply approval or endorsement thereof by
us. If you decide to leave the Site and access the Third Party Sites or to use or install any Third
Party Applications, Software or Content, you do so at your own risk and you should be aware that
our terms and policies no longer govern. You should review the applicable terms and policies,
including privacy and data gathering practices, of any site to which you navigate from the Site or
relating to any applications you use or install from the site.
YOU UNDERSTAND AND AGREE THAT THE DOCTORSTORE SERVICE IS PROVIDED ON AN “AS IS”
AND “AS AVAILABLE” BASIS AND THAT DOCTORSTORE DOES NOT ASSUME ANY RESPONSIBILITY
FOR PROMPT OR PROPER DELIVERY, OR RETENTION OF ANY USER INFORMATION OR
COMMUNICATIONS BETWEEN USERS. DOCTORSTORE ASSUMES NO RESPONSIBILITY FOR THE
ACCURACY OR EXISTENCE OF ANY COMMUNICATIONS BETWEEN USERS. DOCTORSTORE
EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
DOCTORSTORE MAKES NO WARRANTY THAT (i) THE DOCTORSTORE SERVICE WILL MEET YOUR
REQUIREMENTS, (ii) THE DOCTORSTORE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE,
OR ERROR-FREE, (iii) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE DOCTORSTORE
SERVICE WILL BE ACCURATE OR RELIABLE, (iv) THE QUALITY OF ANY PRODUCTS, SERVICES,
INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE
DOCTORSTORE SERVICE WILL MEET YOUR EXPECTATIONS, AND (V) ANY ERRORS IN THE
SOFTWARE WILL BE CORRECTED.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE
DOCTORSTORE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL
BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA
THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM
DOCTORSTORE OR THROUGH OR FROM THE DOCTORSTORE SERVICE SHALL CREATE ANY
WARRANTY NOT EXPRESSLY STATED IN THIS USER AGREEMENT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE
LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT DOCTORSTORE SHALL NOT BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES,
INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR
OTHER INTANGIBLE LOSSES (EVEN IF DOCTORSTORE HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF THE LIMITATION
OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY,
SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES
(REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE
THE AMOUNT ACTUALLY PAID BY YOU TO US IN RELATION TO ANY PRODUCT OR SERVICE.
The terms and conditions of this User Agreement shall be governed in all respect by the Indian
laws. All disputes are subject to the jurisdiction of the Courts of Mumbai, India. The parties to
these terms and conditions hereby submit to the exclusive jurisdiction of the courts of Mumbai,